At BizCall MK, we believe that clear communication is the foundation of a successful community marketplace. Whether you are a local service provider looking to reach more customers or a user trying to find a reliable professional, our support team is here to ensure your experience is seamless. This guide explains how to effectively reach us and what kind of inquiries we can assist you with.
When to Contact Our Support Team
Our support team handles a wide range of inquiries related to the platform's functionality and community standards. You should reach out to us if you encounter technical issues while posting a listing, need assistance with your account settings, or want to report a listing that violates our terms of service. We also welcome feedback on how we can improve the platform to better serve the local communities in North Macedonia.
Assistance with Business Listings
If you are a business owner, we can help you optimize your profile for better visibility. While we do not write the descriptions for you, we can provide guidance on which categories are most effective for your niche or how to troubleshoot image upload issues. If you have questions about our featured listing plans or payment processing through Whop, our team is equipped to provide detailed answers to ensure your marketing budget is used effectively.
Reporting Issues and Disputes
Safety and trust are our top priorities. If you have a negative experience with a service provider listed on our site, we encourage you to use the reporting tools available on the listing page. For more complex disputes or if you believe a user is engaging in fraudulent activity, please use the contact form below. Provide as much detail as possible, including listing IDs and screenshots if applicable, so our moderation team can investigate thoroughly.
Partnership and Advertising Opportunities
Are you interested in a larger partnership or custom advertising solutions? We are always looking for ways to collaborate with local organizations and business associations across North Macedonia. If you have a proposal that could benefit our community of service providers and users, please select 'Partnership' as your subject when submitting the form. We review all serious proposals and aim to respond within 3-5 business days.